The Reality Audit
This is what we deliver: a map of where the business is fragile, what it costs, what to automate first, and which systems should exist so leadership can stop carrying the operation by hand.
6 weeks embedded with your operations team. 12 people interviewed across 5 departments. 6 systems accessed. Every workflow documented, every friction point categorized, every gap quantified.
6-Week Reality Audit Timeline
What We Heard
“When I’m out sick, nobody knows how to run the monthly close. That terrifies me.”
“I spend my first hour every morning just figuring out what happened overnight. By the time I know, it’s too late to act.”
“We have six systems but zero single source of truth. Everyone has their own version of reality.”
“I approve 40 purchase orders a week. Most of them I just rubber-stamp because I don’t have time to review them properly.”
“The WMS export script? I wrote it 3 years ago. It’s on my laptop. No one else knows it exists.”